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Annual Fees
Most issuers charge annual membership or participation fees.
They often range from $25to $50, sometimes up to $100; "gold"
or "platinum"cards often charge up to $75 and sometimes
up to several hundred dollars.
Annual Percentage Rate
The APR is a measure of the cost of credit, expressed as a
yearly rate. It also must be disclosed before you become obligated
on the account and on your account statements. The card issuer
also must disclose the "periodic rate" the
rate applied to your outstanding balance to figure the finance
charge for each billing period. Some credit card plans allow
the issuer to change your APR when interest rates or other
economic indicators called indexes change. Because
the rate change is linked to the indexs perfor-mance,
these plans are called "variable rate" programs.
Rate changes raise or lower the finance charge on your account.
If youre considering a variable rate card, the issuer
must also provide various information that discloses to you:
Nthat the rate may change; and Nhow the rate is determined
which index is used and what additional amount, the
"margin," is added to determine your new rate. At
the latest, you also must receive information, before you
become obligated on the account, about any limitations on
how much and how often your rate may change.
Free (Grace) Period
Also called a "grace period," a free period lets
you avoid finance charges by paying your balance in full before
the due date. Knowing whether a card gives you a free period
is espe-cially important if you plan to pay your account in
full each month. Without a free period, the card issuer may
impose a finance charge from the date you use your card or
from the date each transac-tion is posted to your account.
If your card includes a free period, the issuer must mail
your bill at least 14 days before the due date so youll
have enough time to pay.
Prompt Credit for Payment
An issuer must credit your account the day payment is received.
The exceptions are if the payment is not made according to
the creditors requirements, or the delay in credit-ing
your account wont result in a charge. To help avoid
finance charges, follow the issuers mailing instructions.
Payments sent to the wrong address could delay crediting your
account for up to five days. If you misplace your payment
envelope, look for the payment address on your billing state-ment
or call the issuer.
Errors on Your Bill
Issuers must follow rules for promptly correcting billing
errors. Youll get a statement outlining these rules
when you open an account and at least once a year. In fact,
many issuers include a summary of these rights on your bills.
If you find a mistake on your bill, you can dispute the charge
and withhold payment on that amount while the charge is being
investigated. The error might be a charge for the wrong amount,
for some-thing you didnt accept, or for an item that
wasnt delivered as agreed. Of course, you still have
to pay any part of the bill thats not in dispute, including
finance and other charges. If you decide to dispute a charge:
NWrite to the creditor at the address indicated on your statement
for "billing inquiries." Include your name, address,
account number, and a description of the error. NSend your
letter soon. It must reach the creditor within 60 days after
the first bill containing the error was mailed to you. The
creditor must acknowledge your complaint in writing within
30 days of receipt, unless the problem has been resolved.
At the latest, the dispute must be resolved within two billing
cycles, but not more than 90 days.
Unauthorized Charges
If your card is used without your permission, you can be held
responsible for up to $50 per card. If you report the loss
before the card is used, you cant be held responsible
for any unauthorized charges. If a thief uses your card before
you report it missing, the most youll owe for unauthorized
charges is $50. To minimize your liability, report the loss
as soon as possible. Some issuers have 24-hour toll-free tele-phone
numbers to accept emergency information. Its a good
idea to follow-up with a letter to the issuer include
your account number, the date you noticed your card missing,
and the date you reported the loss.
Disputes about Merchandise or Services
You can dispute charges for unsatisfactory goods or services.
To do so, you must: Nhave made the purchase in your home state
or within 100 miles of your current billing address. The charge
must be for more than $50. (These limitations dont apply
if the seller also is the card issuer or if a special business
relationship exists between the seller and the card issuer.)
and, Nfirst make a good faith effort to resolve the dispute
with the seller. No special procedures are required to do
so. If these conditions dont apply, you may want to
consider filing an action in small claims court.
Transaction Fees and Other Charges
A card may include other costs. Some issuers charge a fee
if you use the card to get a cash advance, make a late payment,
or exceed your credit limit. Some charge a monthly fee whether
or not you use the card.
Balance Computation Method for the Finance Charge
If you dont have a free period, or if you expect to
pay for purchases over time, its important to know what
method the issuer uses to calculate your finance charge. This
can make a big difference in how much of a finance charge
youll pay even if the APR and your buying patterns
remain relatively constant.
Examples of balance computation methods include the following.
Average Daily Balance
This is the most common calculation method. It credits your
account from the day payment is received by the issuer. To
figure the balance due, the issuer totals the beginning balance
for each day in the billing period and subtracts any credits
made to your account that day. While new purchases may or
may not be added to the balance,depending on your plan, cash
advances typically are included. The resulting daily balances
are added for the billing cycle. The total is then divided
by the number of days in the billing period to get the"average
daily balance."
Adjusted Balance
This is usually the most advantageous method for card holders.
Your balance is determined by subtracting payments or credits
received during the current billing period from the balance
at the end of the previous billing period. Purchases made
during the billing period arent included. This method
gives you until the end of the billing cycle to pay a portion
of your balance to avoid the interest charges on that amount.
Some creditors exclude prior, unpaid finance charges from
the previous balance.
Previous Balance
This is the amount you owed at the end of the previous billing
period. Payments,credits and new purchases during the current
billing period are not included. Some creditors also exclude
unpaid finance charges.
Two-cycle Balances
Issuers sometimes use various methods to calculate your balance
that make use of your last two months account activity.
Read your agreement carefully to find out if your issuer uses
this approach and, if so, what specific two-cycle method is
used. If you dont understand how your balance is calculated,ask
your card issuer. An explanation must also appear on your
billing statements.
Other Costs and Features
Credit terms vary among issuers. When shopping for a card,
think about how you plan to use it. If you expect to pay your
bills in full each month, the annual fee and other charges
may be more important than the periodic rate and the APR,
if there is a grace period for purchases. However, if you
use the cash advance feature, many cards do not permit a grace
period for the amounts due even if they have a grace
period for purchases. So, it may still be wise to consider
the APR and balance computation method. Also, if you plan
to pay for purchases over time, the APR and the balance computation
method are definitely major considerations.
Youll probably also want to consider if the credit
limit is high enough, how widely the card is accepted,and
the plans services and features. For example, you may
be interested in "affinity cards" all-purpose
credit cards sponsored by professional organizations, college
alumni associations and some members of the travel industry.
An affinity card issuer often donates a portion of the annual
fees or charges to the sponsoring organization, or qualifies
you for free travel or other bonuses.
Special Delinquency Rates
Some cards with low rates for on-time payments apply a very
high APR if you are late a certain number of times in any
specified time period. These rates sometimes exceed 20 percent.
Information about delinquency rates should be disclosed to
you in credit card applications or in solicitations that do
not require an application.
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